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incident.io incident.io

Incident.io is a platform for managing incidents and disruptions. It provides tools for communication, collaboration, and tracking during incidents, with the goal of improving efficiency in resolving issues.

Creating an incident.io connection

Using API Key

To create the connection you need:

  • An API Key

Obtaining the credentials

  1. Head over to the API key settings page.
  2. Click on Create New API Key.

Creating your connection

  1. In the Blink platform, navigate to the Connections page > Add connection. A New Connection dialog box opens displaying icons of external service providers available.
  2. Select the incident.io icon. A dialog box with name of the connection and connection methods appear.
  3. (Optional) Edit the name of the connection. At a later stage you cannot edit the name.
  4. Select API Key as the method to create the connection.
  5. Fill in the parameters:
    • The API Key
  6. (Optional) Click Test Connection to test it.
  7. Click Create connection. The new connection appears on the Connections page.